Business Continuity

In response to the Global COVID-19 pandemic

COVID-19 pandemic response

  • We are monitoring Public Health guidance and notifications from relevant Governments and the World Health Organisation and aligning with their policies and advice.
  • On the advice of the government all of our people are working from home. Our offices are now closed to all but those who require critical access.
  • Through information sharing we are doing our part to protect our team and client businesses from the COVID-19 pandemic

Looking after our people

  • Our offices are now closed except for critical access but our business of Supply Chain Planning service delivery continues to operate successfully.
  • We have fully moved to a remote delivery model utilising the best tools to ensure a seamless delivery approach for customer projects, support and advisory services.
  • All of our team are fully equipped to work from home with video conferencing facilities
  • All business related travel has been suspended until further notice.
  • We issue regular updates consistent with the World Health Organisation and the health authorities of the territories we operate in with guidance of how to prevent the spread of the virus.
  • Our aim is to protect the health and safety of our people.

Supporting our clients

  • Remote working is a practice we were used to, and experienced in, due to the nature of our business.
  • Our teams are fully equipped with state of the art working tools, including laptops, software, accessories and network connectivity to work productively.
  • Our IT systems are cloud enabled. This gives us and customers access remotely to all documents, procedures and systems to deliver the best service.
  • Beyond the standard conferencing and messaging tools we have remote delivery practices to deliver presentations, workshops and all project phases from one to one engagements to project delivery at scale.
  • Our data security policies remain the same, so our customers are assured of the same levels of confidentiality and data security.
  • Recognising the pressures on our client’s teams, for each engagement we address appropriate methods to drive engagement so the project teams can balance COVID-19 business operations with the appropriate level of commitment to progress business critical projects
  • We have developed resource plans for our projects in case any members of our team are unable to work.

Management monitoring and financial implications

  • Olivehorse is responding effectively to maintain business continuity during the COVID-19 crisis.
  • Our Executive Leadership Team has taken full responsibility for our COVID-19 response by addressing business continuity impact assessments.
  • We have formed a dedicated COVID-19 Business Taskforce at Olivehorse to communicate safety information to our staff and team members in line with Public Health England advice and guidance, other government advice in the territories we operate in and have employees in and the World Health Organisation.
  • Critical business processes including, employee payroll, payments, banking and employee health care are reviewed twice weekly with the view to limit any risk to sustaining our core business.
  • We have contingency plans in place considering potential scenarios to ensure we are able to continue conducting business during this time and for the future for the benefit of our clients and our staff.
  • We have a succession plan in place in case key members of our team are unable to work.
  • We are in contact with our partners and suppliers regularly to ensure they are taking appropriate measures.

For more information, please contact us by filling in the form below.